Your privacy

Get yourself a cup of tea, this is a long one...


Contact Partners Limited (registered number: 3709551) whose registered office is at 10 Ashurst Court, Wheatley, Oxford, OX33 1ER ("us" "we" "our") is committed to preserving the privacy of all visitors to (referred to as the "website").  This privacy policy describes how we use and protect the information that you provide to us.

By using the website, you consent to the collection, use and transfer of your information under the terms of this policy and accept the following terms and conditions, without limitation or qualification.

Information we collect from you

When you visit, you may be asked to provide certain information about yourself including your name and contact details, such as your telephone number and email address.  We may also collect information about your usage of our website as well as information about you from emails or letters you send to us or during telephone conversations between us.

We do not collect personally identifiable information that you do not voluntarily enter into this website.

Use of your information

Your information will enable us to provide you with access to our website and helps us to constantly improve your experience when you do so.  We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you, including available product and service upgrades and special offers and we may contact you by post, telephone or fax, as well as by email.  If you change your mind about being contacted in the future, please let us know.

Disclosure of your information

The information you provide to us will be held on our computers for the purposes set out in this policy or for other purposes approved by you.  We may pass aggregate information on the usage of the website to third parties but this will not include information that can be used to identify you.

We appreciate that unsolicited email is a nuisance.  We therefore never disclose your details to any third party for marketing purposes.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.  Countries outside the European Economic Area do not always have strong data protection laws.  However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.  Ever.


A cookie is a piece of information which a website transfers to the cookie file of the browser on your computer. The browser saves the information and sends it back to the website server whenever the browser returns to the website.  Cookies make it easier for you to and use the website during future visits. They also allow us to monitor website traffic and to personalise the content of the website for you.  You have the ability to accept or decline cookies by modifying the settings in your browser.  However, you may not be able to use all the interactive features of our site if cookies are disabled.  If you do not wish to receive cookies in the future, please disable them in your web browser.  You can also easily delete any cookies that have been installed in the cookie folder of your browser.

Security and Data Protection

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.  We will retain your information for a reasonable period or as long as the law requires.

Accessing and updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.  If you wish to do this, please contact us.  We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our Privacy Policy

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through email notification.