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The Future of Retail Banking 2016 - presentation

At the recent Future of Retail Banking conference in London, ContactPartners Co-founder and Director, Russell Hopcraft, gave a presentation on 'Influencing customer behaviour, one step at a time.' Russell used his time on stage to address some of the threats facing financial services - from AI and Brexit to legacy systems and Blockchain - he offered some practical ways banks can create foundations for change, and generate cash to fund their larger transformation effort.